Yes you will will have to create an account on our website in order to start shopping. You also have the option of sending a message including your order and delivery information, via Social Media @mysexpressions.

BILLING INFORMATION:

• CARD HOLDERS INFORMATION MUST MATCH The Billing information provided. Incorrect information will result in your order being cancelled. Cancelled orders may take up to FOURTEEN (14) Business days to be refunded. Please contact your financial institution for additional assistance.

Packages are generally available for same and or next day pickup/delivery based on your location and the availability of bike messengers. While we strive to ensure delivery is timely, we cannot guarantee that third party services will be available for deliveries unless at least 2 hours notice is provided.

Orders are generally available for same and or next day pickup based on your location and the availability of products at the time your order is received. At least 2 hours notice is required for Local/Store pickups in Jamaica. We currently facilitate the following services:

• Knutsford Express Delivery
• Zipmail Delivery (Jamaica Post)
• Local Around-Town Bearer/Delivery Services
• Store Pickup

Conditions Apply, Please Confirm with your Sales Associate:

• Cash On Delivery (COD) – in parishes with Store locations ONLY
• Direct Deposit – NCB, Scotiabank, Sagicor or CIBC ONLY
• Cards with Credit Card Features – Visa, MasterCard
• Lynk Digital Currency by NCB

ZIP/POSTAL CODE:

• If you DO NOT know your Jamaican ZIP/POSTAL CODE then enter 00000. Without the correct Parish Code, accurate local Shipping options will not be displayed.

If you need to modify your order in any way or need instant assistance, then please contact us at +18764085656 or email [email protected]

Please note that orders received after 9AM Monday to Saturday or on A Sunday, will be processed and shipped/delivered the next business day. The Business Week runs from Monday through Saturday, However, we can make arrangements to provide Sunday delivery. Please read our TERMS AND CONDITIONS page for additional information.

We do not offer cash refunds, nor do we accept returns on OPENED products. Returns will not be accepted on Opened Packages as well as on any other Perishable Product inclusive of but not limited to: Creams, Pills, Lubricants etc. which have a clearly visible broken or damaged seal.

Delivery/Shipping/Processing Fees are NONREFUNDABLE.

Please read WARRANTY AND RETURNS Section of our website for additional information on terms and conditions of warranty.

Orders Submitted AFTER 8AM, with the exception of some Local Pickup/Delivery Requests, will begin processing NEXT BUSINESS DAY. All our packages are shipped within 1-2 Business Days of receipt.